STORE POLICY
Customer Care
At Denzil Mapfumo we are completely committed to protecting the privacy and security of our customers and site users. This privacy policy explains the what, how and why of the information we collect when you visit our website or use our services. It also explains the specific ways we use and disclose that information. For all our services, the data controller is Denzil Mapfumo.
We reserve the right to modify this Privacy policy for compliance with privacy laws and regulations or in order to adapt it to its practice. Therefore, the User is encouraged to consult it regularly to be aware of potential modifications and adaptations.
You are welcome to contact us with any questions, comments or concerns, at studio@denzilmapfumo.com. We aim to get back to you as soon as possible with a response.
Privacy & Safety
Payment Methods
THE DATA
We collect the following categories of personal data:
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Your identification information, such as name, physical address, email address and gender;
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Any information that you provide to us during a visit to one of our stores.
We do not collect or store any other information about you.
HOW WE USE YOUR INFORMATION
We collect and process the data categories set out above only in order to provide you with information about the launch of new collections and certain events that we believe you may find interesting.
As such, our processing of this data is based on:
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Your consent;
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The performance of contracts to which you are or will be a party;
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Our legitimate interests;
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In order to comply with a legal obligation that applies to us.
Our preference always goes to obtaining your free and specific consent. Additional grounds for processing are only used when obtaining such consent is impossible.
YOUR RIGHTS
At any time, you are entitled to:
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request access to or a copy of any personal data we have about you;
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request rectification of your personal data, if you consider that the information we have is inaccurate;
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ask us to delete your personal data, if you consider that we do not have the right to have it;
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withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
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ask us to stop or start sending you marketing messages as described in this Policy;
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restrict processing of your personal data;
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data portability (moving your personal data elsewhere) in certain circumstances;
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object to your personal data being processed; and
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not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled.
Any such request may be directed by email, at studio@denzilampfumo.com. We aim to respond to all requests as soon as possible.
STORING YOUR DATA
We only keep your personal data for as long as necessary for the purposes set out above. In case of marketing (see below), we keep your personal data for as long as you do not unsubscribe from receiving our messages. If necessary we will hold onto your information after you have closed your account in order to meet legal or regulatory requirements, resolve cases of fraud or abuse or enforce our terms and conditions.
SHARING YOUR DATA
We do not share your data with any third parties, apart from:
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Companies that assist us in getting your orders to you such as payment service providers, warehouses, order packers and delivery companies
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Law enforcement agencies or other governmental bodies if we are required by law to do so;
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Other business entities should we plan to acquire or merge with such business.
TRANSFERRING YOUR DATA
The website may contain hyperlinks to websites controlled and exploited by third parties not linked to Denzil Mapfumo. In such a case, We cannot be held responsible for the content of these websites, or for these third parties practice as regards to personal data protection.
We cannot be held responsible for the loss, the data corruption or the identity theft, which may be caused particularly but not only by the presence of virus or by cyber-attacks.
COOKIES
Cookies are used on the site, in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if cookies are disallowed.
MARKETING
If you have consented specifically to be contacted by us for reasons of marketing, we may use your personal data, such as your address to send you specific information about the launch of new collections or certain events organised by us.
To stop marketing from Denzil Mapfumo:
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Click the ‘Unsubscribe’ link on the bottom of any marketing email you receive from us
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Contact Customer Service at
We will update your preferences so that you do not receive any further marketing from us.
The order amount will be captured from your account as soon as your order has been placed. If you wish to cancel your order, please contact us and we will issue a refund back to your account. Easy returns – if something doesn’t fit, just return it to us for an exchange or refund.
The following payments are accepted:
Credit card
You can pay by Visa, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
Payment apps
You can pay via Paypal, Apple pay (mobile) and Android pay (mobile).
This means that no banking information regarding the Customer transits via the www.denzimpafumo.com website.
Payment is therefore secure by the partners in charge of managing financial transaction.
The order will then be recorded and validated on acceptance of the payment by the banking service.